PLEASE NOTE: NMS Labs will be closed on Monday, May 27 in observance of Memorial Day. Headquarters
NMS Labs
3701 Welsh Road
Willow Grove, PA 19090
NMS Labs Crime Lab
2300 Stratford Avenue
Willow Grove, PA 19090
To speak to a Client Support Representative, please contact us:
1.215.657.4900 or 1.800.522.6671 Monday – Friday, 8:00 am – 8:30 pm
Forensic clients: Forensics@nmslabs.comClinical clients: CSTIQ@nmslabs.comCriminalistic & DNA clients: CRTIQ@nmslabs.com NMS Labs Client Support is closed on Saturday, Sunday and major holidays.
General Voicemail evenings and weekends:
1.800.522.6671Fax:
1.215.366.1501Calls and emails received after hours will be returned the next business day.
Get To Your Answers Faster With Direct Dial Numbers
Should you need additional information about our testing services, setting up a new account, or if you require assistance on topics such as accessing your results online or reaching one of our technical staff for results interpretation, please call one of the following numbers during regular business hours:
Questions from the Media: 1.800.522.6671
New Account Inquiries: 1.800.522.6671
Billing Questions: 1.800.522.6671
Online Account Registration: 1.800.522.6671
Forensic Services: 1.866.522.2216
Criminalistics & DNA: 1.800.522.6671, ext. 1328
Clinical Services: 1.866.522.2206
Research Services: 1.866.522.2206
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